Golden Elite’s pick-up and delivery schedule is from 9:00AM to 5:00PM Monday through Friday.
Orders placed before 12:00AM will be available for same day pick up 3pm-5pm only.
Orders placed after 12:00AM will be available for next day pick up 10am-5pm.
Pickup and Deliveries are not available on Weekends.
Local curbside delivery is available for a fee from one of our 3rd party delivery companies. Prices can vary depending on your distance from our warehouse and the weight/dimensions of an item.
All orders are shipped via third party carrier.
Delivery of the order is subject to the terms and conditions of the carrier.
If the client is absent when the order is delivered, a second delivery must be scheduled and delivery fees will be changed to the client.
Any cancellation of a delivery must be made at least 48hrs in advance.
Any claims for loss, damage or breakage should be filed by Buyer with the carrier, in writing, immediately upon receipt of goods.
Prior to ordering and delivery, pre-measure the doorways, entrances, hallways and staircases to ensure the new product will fit. In rare situations where the product may be a tight fit, the client has an option of approving our attempt for delivery by releasing us from liability for damage to client’s property (a signed release is required).
Golden Elite Deco will not be held responsible for any damages.
Claims should be made with the carrier.