FAQ
Q: What is the difference between Engineered Click flooring and Engineered flooring?
A: Engineered Flooring is a 2-4mm hardwood veneer on top of a plywood core. Although there is no difference in the construction of an Engineered Click floor, there can be some profound differences in installation. While a regular Engineered floor uses the traditional Tongue & Groove installation method, Engineered Click flooring is installed using a licensed click and locking system similar to that of a laminate floor. This allows an Engineered Click floor to install exactly like a floating floor, as opposed to being nailed or glued down.
Q: What is an Engineered Hardwood floor?
A: An Engineered Hardwood Floor is a 2-4mm Hardwood veneer placed on top of a plywood core.
Q: What is the difference between Engineered Hardwood and Traditional Hardwood?
A: The difference between traditional Hardwood flooring and Engineered Hardwood flooring lies mostly in its construction. Whilst Hardwood flooring consists of, exactly as its name suggests, a solid plank of wood, Engineered Hardwood consists of a hardwood veneer placed on top of a plywood core. The plywood promotes a more structurally sound and stable core. Its seven sets of 1.5mm cross-banded layers allow for a more “breathable” structure, enabling less expansion and contraction due to sudden increases or decreases in humidity. These properties make Engineered Hardwood ideal for installation in areas with increased humidity like basements and any other type of cement subfloor.
Q: What is the difference between the SupexCushion and the Silverguard underlay?
A: While both serve as ideal underlayment for your laminate or engineered click flooring, SupexCushion is a little bit different when compared with Silverguard. Both feature an aluminum top layer to assist in blocking humidity, but SupexCushion features a soft foam underlay that provides superior underfoot comfort and sound dampening up to 61db.
Q: Do your vanities come fully assembled?
A: Yes. Unless otherwise specified, all of Golden Elite’s vanities come fully assembled, with the countertops and sinks pre-mounted.
Q: Is my item in stock?
A: Golden Elite is equipped with a 65,000 square foot warehouse. All of our products (vanities, flooring, doors and faucets) are kept in stock on a regular basis. We would never sell you something that we aren’t certain we have on hand.
Q: Where do I pick up my items?
A: You may pick up your items at our warehouse, situated at
Q: Do you have a delivery service?
A: Absolutely. Along with our partner, Simma Transport, we are able to provide you with a prompt, professional local delivery service. Just ask a member of the team how it works. We do not ship outside of our local area.
Q: What is Loose-Lay Vinyl?
A: Loose Lay vinyl is an interesting innovation in the flooring domain. Unlike our click models, Loose Lay vinyl relies on a rigid diamond-patterned backing that prevents it from moving once it is put into place. Loose Lay installs without the use of an adhesive and does not feature a click system.
Q: What is Ultra-Solid Hardwood?
A: Ultra Solid hardwood takes an engineered hardwood approach to hardwood flooring. Like engineered hardwood, Ultra Solid is made to have increased structural stability without the use of a plywood core. Ultra Solid consists of a four-piece construction: a Solid Core, a stabilizing frame, a hardwood veneer and the back veneer. Like our engineered hardwood, Ultra Solid Hardwood, is a more “breathable” product, ideal for installation in areas of varying humidity.
Q: What is the difference between traditional Hardwood and Solid Core (3-ply) hardwood?
A: Traditional Hardwood flooring consists of one-piece construction that has not been manipulated in any way. Solid Core hardwood features a 3-ply construction that promotes superior stability to traditional one-piece construction.
Q: What does AC mean?
A: All laminate flooring will come equipped with an AC (Abrasion Class) rating. This rating will tell you two things about it: the density of the materials used (standard laminate flooring is made from a material called High-Density Fiberboard or HDF) and the amount of daily wear and tear the flooring can withstand. See our quick reference guide below for more information:
• AC1 – laminate flooring is designed for residential areas with light traffic. Great for bedrooms.
• AC2 – laminate flooring can withstand more traffic than AC1. Suitable for living rooms and dining rooms.
• AC3 – laminate flooring can withstand any type of heavy residential traffic, such as hallways, and may also be used in a professional setting with light traffic.
• AC4 – laminate flooring is designed for commercial applications with moderately intense traffic. Ideal for small shops and offices.
• AC5 – laminate flooring is designed for high-traffic commercial areas like department stores, shopping centers, and office buildings. It has a rough finish that can withstand the most abuse.
Q: Can I install Golden Elite flooring products on radiant heated floors?
A: Golden Elite does not recommend installation of any of its products on any radiant heating system. Doing so will void your manufacturer’s warranty.